- Fleet Guide
EUROPCAR Curacao LOCAL RENTAL TERMS & CONDITIONS
Updated NOV 2020
Address: Weg Naar Westpunt z/n (east of ISA gas station Juan Domingo) Curacao
Homi Cathalina - firstname.lastname@example.org
Randy LoaTjong - email@example.com
Reservations accepted 24 hrs prior to check-out date and time
Monday to Friday: 08:00 - 19:00 (8AM - 7 PM)
Weekends and Holidays: 08:00 - 19:00 (8AM - 7PM)
After hours Monday to Friday: 19:01 - 21:00 (7:01 PM - 9:00 PM) Extra charge for after hours weekdays: US$ 10.00
After hours Weekends and Holidays: 19:01 - 21:00 (7:01 PM - 9:00 PM)
Extra charge for after hours weekends: US$ 10.00
Credit cards accepted: VISA / MASTERCARD
*Credit cards are pre-authorized for US$ 750.00 or US$ 1000.00 for excess charges
Debit cards: Accepted
Valid driver’s license is mandatory
Min age: 23 yrs*
Max age: 75 yrs
*Extra charge for Young Driver 21-23 yrs: US$ 10.00 per day payment at time of delivery
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Maximum rental days: NO LIMIT
Minimum rental days: 2 (Exception for cruise ship passengers)
Grace period for car pick-up: 2 hours after reserved time
DELIVERY OF THE RENTAL CAR AT THE AIRPORT:
EUROPCAR Curacao does not have a desk at the Curacao airport, we have a Meet & Greet service instead. FLIGHT INFO is requested (essential in case of a flight delay).
At the arrival gate keep to your right, a Europcar Rental agent will be awaiting you at the Car Rental Pick-up area. When you arrive in the arrival hall you should walk to your right up till the end of the building and across the street you will find the Car Rental Pick-up area. This is a glass bus stop where our agent will be waiting for you.
Our station is a short 5 min drive from the airport.
Customer(s) is/are picked up in a comfortable Dodge Caravan or Chrysler Town & Country van. The rental car will be delivered to you at our station.
DELIVERY at other locations:
Cars can be delivered to all hotels and apartments during regular office hours. We will charge USD 15 per ride.
AFTER HOURS delivery: US$ 10.00 to be paid at time of delivery
***NOTE: ALL CARS ARE SMOKE-FREE
Violation of the smoke-free policy US$ 200.00 charged when car is returned/deducted from credit card pre-authorized*
Extra All risk insurance: US$ 15.00 per dayto pay at time of delivery
Extra PAI insurance: US$ 7.00 per day to pay at time of delivery
IN THE EVENT OF AN ACCIDENT:
It is MANDATORY to call Forensys Services at 199 for an accident report
** Excess charge (see above) will be deducted from pre authorized credit card*
No insurance pay-out without the mandatory accident report
IN THE EVENT OF AUTO THEFT OR BREAK-IN
It is MANDATORY to call police at 911 for a report regarding the auto theft or auto break-in.
** excess charge (see above) will be deducted from pre-authorized credit card*
Baby car seats for all babies: US$ 5.00 per day / uo to max: US$ 65 to driver upon delivery of car
Booster seats: US$ 5.00 per day / up to max: US$ 65 charged upon delivery of car
Damaged or lost seat: US$ 150.00 deducted from pre-authorized credit card
GPS: US$ 5.00 per day / up to max: US$ 65
Damaged or lost GPS: US$ 150.00 deducted from pre-authorized credit card
Rental car can be returned at another location other than the one it was delivered to. A change of the return location must be requested from the Operations Manager: Tel. +599 9 512 7946 (Mobile) or +599 9- 888 3322 (Office) at least 24 hrs prior to scheduled return.
Collection charge at other location US$ 10.00.
* Also see After hours above
* If reserved time is exceeded past the grace period , a full rental day will be charged to the pre-authorized credit card when the vehicle is returned .
Excess charges: **
Economy: US$ 750.00 charged to pre-authorized credit card
Midsize: US$ 750.00 charged to pre-authorized credit card
Intermediate: US$ 1000.00 charged to pre-authorized credit card
Fullsize: US$ 1000.00 charged to pre-authorized credit card
SUV: US$ 1000.00 charged to pre-authorized credit card
**Your credit card will be pre-authorized for a minimum of US$ 750.00 if you don't have the full ensurance package. At the time of return all violations, loss of equipment and damage will be assessed before release of the pre-authorization.
Economy/ Midsize:US$ 60.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 100.00 deducted from pre-authorized credit card
Pre-authorized credit card will also be used for charge due to loss of spare tire; car FOB or key etc.
Thank you for your adherence to our Local Rental Terms & Conditions.