EUROPCAR CURACAO LOCAL RENTAL TERMS & CONDITIONS
Updated NOV 2014
Address: Weg naar Westpunt z/n (east of ISA gas station Juan Domingo) CURACAO
Email: Management : firstname.lastname@example.org
Operations: Homi Cathalina - email: email@example.com
Reservations accepted 24 hrs prior to check-out date and time
Monday to Friday: 08:00 - 17:30 (8AM - 5:30 PM)
Weekends and Holidays: 09:00 - 15:00 (9AM - 3PM)
After hours Monday to Friday: 17:31 - 19:00 (5:31 PM - 7:00 PM) Extra charge for after hours weekdays: US$ 10.00
After hours Weekends and Holidays: 08:00 - 08:59/15:01 - 18:00 (8 AM - 8:59 AM) / 15:01 - 18:00 (3:01 PM - 6:00 PM)
Extra charge for after hours weekends: US$ 10.00
Credit cards accepted: VISA / MASTERCARD
*Credit cards are pre-authorized for US$ 500.00 or US$ 750.00 for excess charges
Debit cards: Accepted
Valid driver’s license is mandatory
Min age: 23 yrs*
Max age: 70 yrs
*Extra charge for Young Driver 21-23 yrs: US$ 10.00 per day payment at time of delivery
Charge for extra driver(s): US$ 5.00 per day per driver payment at time of delivery
Maximum rental days: NO LIMIT
Minimum rental days: 2 (Exception for cruise ship passengers)
Grace period for car pick-up: 2 hours after reserved time
DELIVERY OF THE RENTAL CAR AT THE AIRPORT:
EUROPCAR CURACAO does not have a desk at the Curacao airport. We have a Meet & Greet service. FLIGHT INFO IS requested (essential in case of a flight delay).
At the arrival gate keep to your right. A EUROPCAR CURACAO rental agent of will be awaiting you at the fountain right outside of the arrival gate.
Our station is a short 8 min drive from the airport.
Customer(s) is/are picked up in a comfortable Dodge Caravan or Chrysler Town & Country van. The rental car will be delivered to you at our station.
DELIVERY at other locations:
Cars can be delivered free of charge to all hotels and apartments during regular office hours.
AFTER HOURS delivery: US$ 10.00to be paid at time of delivery
***NOTE: ALL CARS ARE SMOKE-FREE
Violation of the smoke-free policy US$ 200.00 charged when car is returned/deducted from credit card pre-authorized*
Extra All risk insurance: US$ 15.00 per dayto pay at time of delivery
Extra PAI insurance: US$ 7.00 per dayto pay at time of delivery
IN THE EVENT OF AN ACCIDENT:
It is MANDATORY to call Forensys Services at 199 for an accident report
** Excess charge (see above) will be deducted from pre authorized credit card*
No insurance pay-out without the mandatory accident report
IN THE EVENT OF AUTO THEFT OR BREAK-IN
It is MANDATORY to call police at 911 for a report regarding the auto theft or auto break-in.
** excess charge (see above) will be deducted from pre-authorized credit card*
Baby car seats for all babies: US$ 5.00 per day / uo to max: US$ 65 to driver upon delivery of car
Booster seats: US$ 5.00 per day / up to max: US$ 65 charged upon delivery of car
Damaged or lost seat: US$ 150.00 deducted from pre-authorized credit card
GPS: US$ 5.00 per day / up to max: US$ 65
Damaged or lost GPS: US$ 150.00 deducted from pre-authorized credit card
Rental car can be returned at another location other than the one it was delivered to. A change of the return location must be requested from the Operations Manager: tTel. +599 9 512 3322 (Mobile) or +599 9- 888 3322 (Office) at least 24 hrs prior to scheduled return.
Collection charge at other location US$ 10.00.
* Also see After hours above
* If reserved time is exceeded past the grace period , a full rental day will be charged to the pre-authorized credit card when the vehicle is returned .
Excess charges: **
Economy: US$ 500.00 charged to pre-authorized credit card
Midsize: US$ 500.00 charged to pre-authorized credit card
Intermediate: US$ 500.00 charged to pre-authorized credit card
Fullsize: US$ 750.00 charged to pre-authorized credit card
SUV: US$ 750.00 charged to pre-authorized credit card
**Your credit card will be pre-authorized for US$ 300.00. At time of return all violations, loss of equipment and damage will be assessed before release of the pre-authorization.
Economy/ Midsize:US$ 60.00 deducted from pre-authorized credit card
Fullsize and SUVUS$ 100.00 deducted from pre-authorized credit card
Pre-authorized credit card will also be used for charge due to loss of spare tire; car FOB or key etc.
Thank you for your adherence to our Local Rental Terms & Conditions.