AdvancedSearch

Curaçao Terms & Conditions



EUROPCAR CURACAO LOCAL RENTAL TERMS & CONDITIONS

Updated NOV 2014


Address:  Weg naar Westpunt z/n (east of ISA gas station Juan Domingo)  CURACAO

Telephone: +599.9.512.3322

Office: +599.9.888.3303

Email: Management : info@europcar-curacao.com

Operations: Homi Cathalina - email: hcathalina@europcar-curacao.com


Reservations accepted 24 hrs prior to check-out date and time


Office hours:

Monday to Friday: 08:00 - 17:30 (8AM - 5:30 PM)

Weekends and Holidays: 09:00 - 15:00 (9AM - 3PM)

After hours Monday to Friday: 17:31 - 19:00 (5:31 PM - 7:00 PM) Extra charge for after hours weekdays: US$ 10.00

After hours Weekends and Holidays: 08:00 - 08:59/15:01 - 18:00 (8 AM - 8:59 AM)  / 15:01 - 18:00 (3:01 PM - 6:00 PM) 

Extra charge for after hours weekends: US$ 10.00


Credit cards accepted:  VISA / MASTERCARD

*Credit cards are pre-authorized for US$ 500.00 or US$ 750.00  for excess charges

Debit cards: Accepted


Valid driver’s license is mandatory

Min age: 23 yrs*

Max age70 yrs

*Extra charge for Young Driver 21-23 yrs:  US$ 10.00 per day payment at time of delivery

Charge for extra driver(s):  US$ 5.00 per day per driver payment at time of delivery


Maximum rental days: NO LIMIT

Minimum rental days: 2  (Exception for cruise ship passengers)

Grace period for car pick-up: 2 hours after reserved time


DELIVERY OF THE RENTAL CAR AT THE AIRPORT:

EUROPCAR CURACAO does not have a desk at the Curacao airport. We have a Meet & Greet service. FLIGHT INFO IS requested (essential in case of a flight delay).

At the arrival gate keep to your right. A EUROPCAR CURACAO rental agent of will be awaiting you at the fountain right outside of the arrival gate.

Our station is a short 8 min drive from the airport.

Customer(s) is/are picked up in a comfortable Dodge Caravan or Chrysler Town & Country van. The rental car will be delivered to you at our station.

DELIVERY at other locations:

Cars can be delivered free of charge to all hotels and apartments during regular office hours.

AFTER HOURS delivery: US$ 10.00to be paid at time of delivery


***NOTE: ALL CARS ARE SMOKE-FREE

Violation of the smoke-free policy US$ 200.00 charged when car is returned/deducted from credit card pre-authorized*


INSURANCE:

Extra All risk insurance: US$ 15.00 per dayto pay at time of delivery

Extra PAI insurance: US$ 7.00 per dayto pay at time of delivery


IN THE EVENT OF AN ACCIDENT:

It is MANDATORY  to call Forensys Services at 199  for an accident report 

** Excess charge (see above) will be deducted from pre authorized credit card* 

No insurance pay-out without the mandatory accident report


IN THE EVENT OF AUTO THEFT OR BREAK-IN

It is MANDATORY to call police at  911 for a report regarding the auto theft or  auto break-in.

** excess charge (see above) will be deducted from pre-authorized  credit card*


ADDITIONAL EQUIPMENT: 

Baby car seats for all babies: US$ 5.00 per day / uo to max: US$ 65 to driver upon delivery of car

Booster seats: US$ 5.00 per day / up to max: US$ 65 charged upon delivery of car

GPS: US$ 5.00 per day / up to max: US$ 65


VEHICLE RETURN:

Rental car can be returned at another location other than the one it was delivered to.  A change of the return location must be requested from the Operations Manager: tTel. +599 9 512 3322 (Mobile) or +599 9- 888 3322 (Office) at least 24 hrs prior to scheduled return.

Collection charge at other location US$ 10.00.

* Also see After hours above

* If reserved time is exceeded past the grace period , a full rental day will be charged to the pre-authorized credit card when the vehicle is returned .

Excess charges: **

Economy: US$ 500.00 charged to pre-authorized credit card

Midsize: US$ 500.00 charged to pre-authorized credit card

Intermediate: US$ 500.00 charged to pre-authorized credit card

Fullsize: US$ 750.00 charged to pre-authorized credit card

SUV: US$ 750.00 charged to pre-authorized credit card

**Your credit card will be pre-authorized for US$ 300.00. At time of return all violations, loss of equipment and damage will be assessed before release of the pre-authorization.


Refueling charge:

Economy/ Midsize:US$ 60.00 deducted from pre-authorized credit card

Fullsize and SUVUS$ 100.00 deducted from pre-authorized credit card


Others:

Pre-authorized credit card will also be used for charge due to loss of spare tire; car FOB or key etc.


Thank you for your adherence to our Local Rental Terms & Conditions.

Nov. 2014

Management

Europcar Curacao


Call our reservations team: +5999 888 3322

Activities